From political theory to grass roots change: Your Big Society needs you?

At a recent RSA lecture, Jesse Norman MP, the man who has been brave enough to write an entire (and fairly well received) book of the Big Society agenda, gave a potted version of his publication. In response, both panel and audience members levelled the charge at Norman that his book, while persuasive, is both written by a politician, and for politicians, and as such is likely to have little sway or currency with the public at large.

The book contextualises the Big Society in a history of social and political thought traditions. This goes some way to clarifying the purpose of the agenda for those who are familiar with Hobbes’ Leviathan, and Edmund Burke’s ‘little platoons.’ But it will do little for the average citizen who is more concerned about the quality of life for themselves and their families, than about tracing the development of Conservative social theory.

How will the talk turn into action?

The lecture made me reflect some more on exactly how the Big Society will make the transition between political theory and grass roots change. For a number of reasons, it won’t be the coalition government’s Big Society brand that takes roots within communities and inspires change where it’s needed. Firstly, the Big Society is ensconced in the middle of the debate between the political left and right, and as such will remain inherently unappealing to those with certain political persuasions. But more fundamentally than that, the Big Society vision doesn’t take account of the complex motivators and drivers that make people want to, and crucially feel able to, get involved.

So what are the motivating factors and the psychological drivers that are going to be used to create a new community dynamic? It might be tempting to emphasise the budget cuts, as a backdrop of urgency to motivate new players to come forward and get involved in community provision. But for those who are at pains to stress that the agenda is not a fig leaf for cuts,  this is likely to be a short sighted move, and could limit the longevity of any success. If community involvement is tied to the short term, short-fall in public finance, then what scope is there for the agenda’s aim of a permanent shift in the social contract between state and citizen?

Longer-term motivators for community involvement

So instead we have to identify and tap into longer-term motivators for community involvement. Important intelligence on these motivating factors has been provided by the NCVO’s Pathways through Participation, which is exploring how and why people get involved and stay involved in different forms of participation over the course of their lives. Is personal interest in a cause or issue a pre-requisite for participation? And what types of reward are sufficient to ensure sustained participation? The project’s briefing paper on motivations for participation identifies altruism, recognition and personal development as some of the key drivers for individuals to take up and continue in a participatory role, and for the full results of their case study research, we’ll have to wait until next year.

But national research can’t give us the full picture. It’ll be necessary to leverage the particular concerns, and local allegiances of a community if we are to shape meaningful opportunities for participation. As part of OPM’s Big Society ‘hothouse’ programme, supporting five local authorities to develop new initiatives for community involvement, we will be looking at the use of “community communicators”. These are key individuals who can spread information amongst their social networks about the value of and the entry points to community involvement and participation. 

My suspicion is that we still have a lot to learn from new initiatives like the above, about how best to involve people at this challenging time. What is clear is that politicians’ debates over the history and validity of the Big Society idea will not be enough to instil a readiness and willing for a new collective responsibility – that will need a far more nuanced, clever and targeted campaign for change. 

By Sarah Holloway, OPM senior researcher

Sarah Holloway

Commissioning and the Big Society

Big Society has implications for effective commissioning, as budgets and accountability become increasingly devolved to community groups and away from councils and central government.  OPM are part of the Springboard consortium delivering the Commissioning Support Programme (CSP) since 2008. Together with Kindle, CSP recently launched its own paper on the role of commissioning (and the commissioning cycle of understanding, planning, doing, and reviewing) in delivering the Big Society agenda. 

The paper delivers practical advice to commissioners on how they can work better with the community and civil sector in their area to bring service delivery closer to the community, and to widen the range of providers involved in public service provision. 

Key messages for commissioners include:

1. The importance of including community organisations and service users early on in the commissioning process, to make the most of their detailed understanding of community resources and needs.

2. The need to avoid the use of overly technical jargon which can be alienating and confusing for those who are new to the world of statutory delivery – keep things simple and user friendly!

3. The value of encouraging collaboration and partnership between voluntary sector organisations, to increase their capacity for responding to competitive tenders.

4. Provide support to community organisations throughout the commissioning process wherever possible – they may need advice and guidance if they haven’t been through a competitive tendering process before.

5. Robust review practices should be agreed.  These should always be appropriate for the scale of the contract in question, and commissioners should explain the rationale behind monitoring and data requests so that they are fully understood by providers. Make the review and monitoring arrangements clear from the outset and try to agree these with the groups being commissioned at an early stage, so there are no surprises.

6. The importance of proper decommissioning processes and the need to explain the rational being used to inform decisions. Where possible provide support to organisations so they can continue to deliver in alternative contexts e.g. via grant funding.

The paper can be accessed in full from this link and for more information and support, please refer to the CSP website.

By Lauren Roberts, OPM associate fellow and Sarah Holloway, OPM senior researcher

Lauren RobertsSarah Holloway

Employee ownership in practice: play services in Rochdale

This week, our case study of shared ownership focuses on the transfer of children’s play and resource services in Rochdale to a worker’s co-operative. A great example of truly bottom-up, staff-led shared ownership.

If you’re interested in reading about the experiences of other public services that have already made the transition to employee or community ownership, then you might like to read the report OPM published recently, which draws out the key practical lessons from seven in-depth case studies, including Rochdale.

The link to a free downloadable version of the report, as well as links to short reports of the Oldham leisure and North Dorset community services case studies can be found here.

Pearls Rochdale Co-op Case Study

New OPM research into practical examples of public service mutuals

We’re really excited to publish new research into the realities of transferring ownership of public services to employees and communities. It confirms that new models of ownership have many benefits, but shows that local flexibility is essential.

Providing answers to specific questions

At a time when the Government is actively looking to reform public services through increasing the role of co-operatives and mutuals and modernising commissioning, the report is a vital source of concrete examples of successes achieved and challenges overcome.

The research draws on the experiences of seven relatively less well-known examples of employee and community ownership, including leisure services in Oldham, children’s services in Lambeth, and health services in Stockport.

It puts flesh on the bones of many of the specific, practical questions that are often raised, for example regarding how to transfer assets, engage with staff, and develop new ways of working.

Local flexibility is key

The research found that, above all else, each successful transition requires an approach that’s tailored to particular circumstances and allows for local negotiation.

This doesn’t mean that the process needs to be drawn-out or expensive, but to achieve fast-paced roll-out there will need to be a balance between making things simple and standardised and allowing for creativity in the arrangements for different services.

This new research builds on OPM’s practical guide for public bodies considering a transition to shared ownership, published earlier this year. Both reports are available for free download on OPM’s website.

You can also read the short detailed reports of the shared ownership cases studies that we’ve posted previously on this blog: about Oldham and North Dorset. For further details contact Phil Copestake, head of the research team at OPM, on pcopestake@opm.co.uk.  

Will the Big Society lead to more inequality? Seminar report

On 30 November 2010 OPM held a public interest seminar at which panellists and participants explored the impact that the Coalition’s Big Society reforms are likely to have on inequality.

The discussion covered everything from community organisers and coproduction to behaviour change and the role of voluntary sector organisations.  

Below is a note of the key points made and issues covered at the seminar itself, which you can also download as a PDF. If you’d like to be added to our mailing list and be amongst the first to hear about future seminars please email seminars@opm.co.uk.

If you’re interested in the background to this pressing issue you can read a briefing paper outlining the key issues and policy context.

Inequality and the Big Society – Seminar Report 30 Nov

Building the Big Society: Views from the voluntary sector

Over the past couple of months, we have been speaking to leaders from a variety of voluntary organisations to canvass their opinions on the topic of the Big Society. How does the agenda offer new opportunities to a sector that already focuses on engagement? And what conditions will allow the sector to grasp these new opportunities, while overcoming the challenges of impending funding cuts?

Watch the video below for the some of the key messages coming from leaders of the voluntary sector.

What do you think are the key challenges and opportunities for the voluntary sector in relation to the Big Society? Do post your comments below, we are keen to hear your thoughts.

We’d like to thank the following for their time and their valuable contribution to this debate.

Sarah Elie, executive director, Somers Town Community Association

Julia Carette, chief officer, Worthing CVS

Susanne Rauprich, chief executive, NCVYS

Penny Nicholls, director of children and young people, The Children’s Society

By Max Toynbee, OPM research assistant

Max Toynbee